Voice-enabled. Multilingual. Compliant
Smarter Conversation Faster Operations Happier Patients
AstonomiQ automates up to 80% of patient and billing queries - handling appointments, reports, claims, and more.
Hospital Front Desk Automation
Insurance Claims Dashboard
Your Team Is Stuck Repeating the Same Tasks!
Most hospitals and insurers operate on outdated, disconnected systems. Staff become the “human middleware,” manually routing every request, update, and clarification. This leads to:
Slow insurance TAT
High call volume
Compliance risks
Operational bottlenecks
Lost / missing documents
Bed availability confusion
Delayed patient updates
Meet AstonomiQ - Your AI Assistant for Hospitals and Insurers
- Supports multilingual patient & policyholder conversations
- Interprets intent, not just keywords or commands
- Integrates securely with HIS, LIS, TPA, CRM & billing systems
- Follows compliance for consent, data handling & escalations
- Automates workflows across appointments, reports, claims & more
From appointment booking to claim tracking, AstonomiQ makes your ops smarter - without replacing your team
Deep Automation for Specialized Workflows
For Healthcare Providers
AI Appointment Booking
Real-time slot fetching via HIS, handling reschedule and cancel requests.
Lab Test Scheduling
Understands layman terms, shares prep instructions, and confirms slots.
Lab Report Status
Fetches report ETA, notifies when ready, and sends secure copies.
Billing Status and Copies
Real-time billing, invoice via WhatsApp/email, and payment link generation.
Admission Enquiries
Real-time bed/room status, cost estimation, and pre-admission guidance.
Multilingual and Voice Support
Hindi, Tamil, Marathi, Bengali, English - fully voice-enabled interactions.
HIPAA & ABDM Compliant
Consent checks and privacy protocols enforced by default on every interaction.
Operations Dashboard
Live analytics on query volume, occupancy trends, and automated revenue.
For Insurance Providers
Claim Lodgement
Guided submission, document validation, and instant reference ID generation.
Claim Status Tracker
Real-time updates, SLA, and clear escalation options for policyholders.
Complaint Handling
Structured capture with severity flags, routing to the right internal team.
General Queries
Coverage, renewal, policy details-instantly answered from the knowledge base.
Instant Quotes
Guided premium calculation, policy comparison, and conversion tracking.
Secure API-Driven Workflows
Integrated with TPA, CRM, and ERP using secure, audited API protocols.
Voice + Text Interactionmpliant
Natural conversations with confirmation steps before submitting any data.
Audit Trails
Comprehensive logging for compliance, ensuring every step is recorded.
The Tangible Impact of AstonomiQ
By taking over repetitive tasks and giving instant, accurate answers, AstonomiQ makes the entire journey smoother-for patients, policyholders, and frontline staff. It shortens waiting times, minimizes frustration, and ensures that information flows seamlessly across departments and systems.
70%
Reduction in Workload
Front-desk and call-center teams handle far fewer routine queries.
30%
Increase in Throughput
Faster outpatient movement, quicker claim processing, and smoother coordination
15sec
Response Time
Patients and policyholders get instant answers-no waiting, no “please hold.
Patient Journey: Before vs. After AstonomiQ
Manual Process (Before)
Automated Process (After)
Call Center Wait (15 min)
AI Response (15 sec)
Front Desk Check (5 min)
WhatsApp Chat (1 min)
Report Status Calls
Instant Report Status via Chat
Admission Update Follow-ups
Real-time Bed/Admission Alerts
Document Verification Delays
Auto-Triggered Document Requests
Long Queue for Appointments
Smart Appointment Booking via Voice/Chat
Repeated “Is it ready?” Calls
Proactive Notifications & Reminders
Real Use Cases. Real Results
“Check My Blood Report” in Marathi? Done.
AstonomiQ understands local language and context to check report status and tell patients when and where to collect them, integrating directly with your LIS. No manual translation needed.
Admission Room Query at 10 PM? No Problem.
Families get real-time bed availability and cost estimates even outside hospital hours by querying the HIS. Reduces after-hours calls to nurses and administrators.
Billing Transparency Without the Drama.
Patients can check dues, download bills, and understand cost breakdowns-all via WhatsApp. Connects securely to the Billing System for instant resolution.
TPA Claim Status? Explained in 5 Seconds.
Policyholders know if claims are submitted, approved, or stuck—with guidance on what’s missing. Integrates with TPA APIs to provide actionable status updates.
Success Stories That Inspire Confidence in What We Do
Real results from teams using AstonomiQ to reduce workload, accelerate operations, and deliver faster patient experiences.
How AstonomiQ Works?
STEP: 01 Listens Carefully to Every User Input
Understands the user’s voice or text input across multiple languages, capturing every detail with high accuracy to ensure the right starting point for the workflow.
STEP: 02 Understands the Intent Behind Every Request
Uses advanced NLU models to identify user intent, extract key details, and determine exactly what information or action is needed—beyond simple keyword matching.
STEP: 03 Integrates Seamlessly with All Your Core Systems
STEP: 04 Responds Instantly and Routes Smartly When Needed
STEP: 05 Learns Continuously and Improves Over Time
Let AstonomiQ Handle the Queries—You Focus on the Outcomes
Don’t let operations limit your growth. Let AI take care of the routine, so your people can focus on what matters: patient care and strategic growth.